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Terms & Conditions
Idaro Skin Care

Our Agreement

By using the Idaro Skin Care website or purchasing our natural skincare products, such as shea butter, face cream, lip balm, lip gloss, body lotion, or acne kit, you agree to these Terms & Conditions. We are committed to authenticity, self-care, and natural beauty, and these terms ensure a fair and transparent experience for all our customers.

Using Our Website

You may use our website to browse, purchase, or learn about our products. You agree not to misuse the site, including hacking, distributing malware, or violating intellectual property rights.

If you create an account, you are responsible for keeping your login details secure. Notify us at info@idaroskincare.com if you suspect unauthorized access.

We strive to ensure all product descriptions and prices are accurate, but errors may occur. We reserve the right to correct errors or cancel orders affected by them.

Purchases

Orders are subject to availability. You may modify or cancel within 1 hour by contacting info@idaroskincare.com. We accept Mpesa, credit/debit cards, and PayPal.

We ship within 3-7 working days. You’ll receive a tracking number via email. Shipping costs are calculated at checkout, and we’re not responsible for delays caused by couriers.

If your product arrives damaged or incorrect, contact us within 7 days at info@idaroskincare.com with photos. We’ll arrange a replacement or refund. Returns for other reasons are not accepted.

Product Use

Our products, like shea butter or acne kits, are for external use only. Follow usage instructions and discontinue if irritation occurs. Consult a doctor for skin concerns.

We are not liable for allergic reactions or misuse of our products. Always check ingredient lists, available on product pages, for potential allergens.

General

We may update these Terms & Conditions. Changes will be posted on this page, and continued use of our site constitutes acceptance of the updated terms.

These terms are governed by the laws of Kenya. Any disputes will be resolved in Kenyan courts.

Contact Us

For questions about these Terms & Conditions, contact us at info@idaroskincare.com. We’re here to ensure your experience with Idaro Skin Care is seamless and aligned with our commitment to natural beauty and self-care.